Privacy Policy

Jamieson Gower LLC / rippleIQ

Effective Date: August 6, 2025

Welcome to rippleIQ, a product of Jamieson Gower LLC. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, app, and services.

By using rippleIQ, you agree to the practices described in this Privacy Policy.

1. Who We Are

Jamieson Gower LLC (“we,” “us,” or “our”) is a U.S.-based company that owns and operates rippleIQ, a digital platform designed to help organizations make sense of complexity and lead with clarity.

2. What Data We Collect

We collect the following types of information:

a. Information You Provide

  • Name, email address, and company info when you register or contact us

  • Information you submit via forms, surveys, or consultation bookings

  • Messages you send via our support or contact channels

b. Payment Information

  • We use Stripe to process payments. We do not store your full credit card data. Stripe handles your information securely.

c. Usage & Analytics Data

  • IP address, browser type, device info, referring URLs

  • Activity within the app or website (pages viewed, actions taken)

We use Chipp.ai as our app builder and platform provider, and PostHog or similar tools to monitor usage trends and improve performance.

d. Marketing & Communication Data

  • If you opt in to receive updates, we may send emails via Mailchimp or HubSpot

  • You may unsubscribe at any time using the link in our emails

3. How We Use Your Information

We use your data to:

  • Operate and maintain the rippleIQ platform

  • Respond to your inquiries and support requests

  • Process payments and manage subscriptions

  • Improve our products through analytics

  • Send product updates, offers, or content (if you opt in)

  • Comply with applicable legal obligations

4. Sharing Your Information

We do not sell your personal data.

We may share your data with:

  • Stripe (for payments)

  • Chipp (our app platform)

  • Mailchimp and HubSpot (for communication)

  • Trusted contractors or service providers who support rippleIQ

These partners process your data on our behalf under strict confidentiality and data protection terms.

5. International Data Transfers

Your data may be transferred and stored in countries outside your home jurisdiction, including the United States. We rely on appropriate legal safeguards, including Standard Contractual Clauses, where required.

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data at any time by contacting us at support@rippleiq.ai.

7. Your Rights

Depending on where you live, you may have rights to:

  • Access your personal data

  • Correct or delete your data

  • Object to certain uses of your data

  • Request data portability

To exercise any of these rights, email us at support@rippleiq.ai. We may need to verify your identity before acting on your request.

8. Data Security

We use industry-standard practices to protect your data, including:

  • HTTPS encryption

  • Secure authentication and access controls

  • Monitoring for unauthorized access

No system is 100% secure, but we work hard to keep your information safe.

9. Children’s Privacy

rippleIQ is not intended for children under 13. We do not knowingly collect data from anyone under this age. If you believe a child has provided personal information, contact us and we will delete it.

10. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in

  • Understand how you use the platform

  • Improve your experience

You can disable cookies in your browser settings, though some features may not work correctly.

11. Links to Other Sites

Our platform may include links to third-party websites. We are not responsible for their content or privacy practices. Review their privacy policies before interacting with those sites.

12. Updates to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or within the app. The “Effective Date” at the top will always reflect the latest version.

13. Contact Us

If you have questions or requests regarding your privacy or this policy, please contact us: